To contact this advisor or to receive more information, please call the phone number or visit the website listed above.
Prepared By:	J.J. Jones

Frequently Asked Questions

Q.	Do you have a customer satisfaction or refund policy?

Q.	What services do you provide?

Q.	What are your fees?

Q.	How long does it usually take to find and place a suitable tenant in my property?

Q.	What happens if you have to evict my tenant?

Q.	How soon am I notified of an impending vacancy at my property?

Q.	How do you handle a tenant who damages or is not maintaining my property?

Q.	Who usually pays for utilities at the rental property?

Q.	Is there additional cost if I decide to have your company pay bills associated with my property?

Q.	When can I expect my report and check to be sent to me every month?

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Q.	Do you have a customer satisfaction or refund policy?
Yes. Unlike most other management companies we offer our clients a month to month management contract so that they may cancel our services at any time. We do this because we are confident that our clients will be more than satisfied with our services.

Q.	What services do you provide?
We are a full service property management company which means we do everything for you. Please see our website at www.ocpropertymanagement.com for a complete list of our services.

Q.	What are your fees?
We charge one flat fee equal to 8% of the rents we actually collect on your behalf. There are never any hidden fees.

Q.	How long does it usually take to find and place a suitable tenant in my property?
The time it takes to rent a particular property varies based upon the rent amount as well as the quality and condition of the property. However, we pride ourselves on renting our properties quickly.

Q.	What happens if you have to evict my tenant?
We put a lot of time into researching a prospective tenant's credit worthiness and references in order to minimize the chances of eviction. However, should a tenant need to be evicted, we have a number of experienced attorneys that we can work with.

Q.	How soon am I notified of an impending vacancy at my property?
We require our tenants to provide at least 30 days notice prior to vacating a property. As soon as the tenant notifies us we will notify you.

Q.	How do you handle a tenant who damages or is not maintaining my property?
If this occurs we will consult with the owner and determine if eviction is an appropriate remedy. However, we put a lot of time into researching a prospective tenant's credit worthiness and references in order to minimize the chances of this happening.

Q.	Who usually pays for utilities at the rental property?
Generally the tenant.

Q.	Is there additional cost if I decide to have your company pay bills associated with my property?
No. Bill payment is included in our 8% monthly fee.

Q.	When can I expect my report and check to be sent to me every month?
We generally send out your account statement and management proceeds before the 10th of the month.